Larger items including instruments will be collected via courier with smaller items and accessories being returned via a free post address. We are happy to replace, repair or refund faulty items. Please email as soon as possible with order number (as confirmed on your order confirmation email) and a description of the issue. Please contact us before returning any items by emailing or calling Odette on 01823 282386.įaulty Items can be returned free of charge. If your parcel doesn’t arrive, please contact us in the first instance or call 01823 282386. What do I do if my parcel doesn’t arrive? Please note a signature will be required on delivery. Our courier services deliver next working day after dispatch. Royal Mail 2nd Class standard and recorded delivery aim to deliver within 2-3 working days(including Saturday). Royal Mail 1st Class standard, recorded and special delivery aim to deliver the next working day (including Saturdays). We aim to process all orders within 24hrs where possible (excluding weekends & bank holidays). I’m certainly very pleased with it so far. It seems superb value for money, how will it fare as time goes on? I don’t know for sure, but I’d think pretty well. However, the instrument itself, I am delighted with. Playing wise, I’m amazed, my previous instrument was an early Besson Prestige, and before that a sovereign 967, I found the 274 at least equal re ease of playing, I won’t delve any further in that direction as I’ve not played properly for around 6 years, so don’t really feel qualified to comment too much. Quirky lock down cap on the 4th valve, don’t like that very much, but it’s a very minor point, just alien to what I’m used to, I’ll get used to it no doubt. The instrument itself, I’ve had a bit of time to look at it, can’t fault it finish wise, plating etc., brilliant. Received my jp274 today, first impression, opening the box, the case is good, similar to the brown Besson hard plastic cases, opening the case, it’s all a bit backwards to what I’m used to, the orientation of the instrument in the case is a mirror image of what I’d consider the norm, not a criticism, just a comment.
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